VOCTARI SUPPORT

Help with Voctari.

Questions about setup, a recording, or the upcoming release? Contact Julien Gadea, the publisher of Voctari.

Email support

Support email: gadea.j@icloud.com. No account or payment is needed to contact us.

Download and pricing

The first public Mac release is in preparation. There is no public App Store download link yet.

Free at launch. No subscription. This website does not collect payments.

Mac requirements

The first release targets Apple silicon Macs running macOS 15 or later. Intel compatibility is not confirmed. Windows is not supported.

Local transcription and summaries need additional model files. Setup needs internet access and free disk space. The speech model alone is about 1.62 GB. The final model set and total storage requirement will be confirmed before release.

Recording permissions

Microphone recording needs microphone permission in macOS. System audio or window capture needs the applicable screen-recording permission. Check System Settings → Privacy & Security for Voctari.

Only enable the sources you intend to record. Get any required permission from the people involved. A Mac permission prompt does not replace their consent.

Model setup and transcripts

If model setup does not finish, check your internet connection and available storage. Tell us which setup stage failed and include the visible error text.

Transcripts, speaker labels and AI summaries can contain mistakes. Check important details against the original recording.

Connections and integrations

Public CRM and automation integrations remain in development. A provider logo or preview does not mean a connector is available. We will publish setup instructions for each accepted integration.

Report a problem

Include your Mac chip, macOS version and Voctari version, if installed. Describe what you expected, what happened and the steps involved.

Remove personal information from screenshots and error messages. Do not email passwords, access tokens, private recordings or customer records. We do not promise a fixed response time.

Data and privacy questions

Contact gadea.j@icloud.com for privacy questions or requests about information you have sent us.

Read the app privacy policy for the current local Mac app, or the website privacy notice for website visits. The app policy explains local storage, model downloads, diagnostics and your choices.

Deleting an application does not necessarily delete its stored files or backups. Ask before removing recording folders if you are unsure.